Privacy Policy

Overview

We respect your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection laws (including GDPR).

What We Collect

When you shop with us, we may collect:

• Contact details (name, email, shipping address, phone number if provided).

• Order details (products purchased, payment method, delivery info).

• Website data (cookies, analytics, and browsing activity).

How We Use Your Data

We use your information to:

• Process and deliver your orders.

• Send order confirmations, shipping updates, and support responses.

• Improve our website and customer experience.

• (If you’ve opted in) send occasional updates, offers, or newsletters.

Sharing Your Data

• We don’t sell your personal data.

• We only share data with trusted third parties who help us run the store (e.g. payment processors, shipping providers, analytics tools).

• These providers only use your data to perform agreed services and are bound by data protection rules.

Cookies

Our website uses cookies to keep things running smoothly and to understand how visitors use our site. You can adjust your cookie settings in your browser at any time.

Your Rights

You have the right to:

• Access the data we hold about you.

• Request corrections or updates.

• Ask us to delete your data (unless we’re legally required to keep it, e.g. for tax records).

• Withdraw consent for marketing emails at any time.

How We Keep Your Data Safe

We take security seriously and use encryption and secure systems to protect your data.

Contact Us

If you have questions or want to exercise your rights, email us at hello@dopafix.co.uk.